Do you need an app or a website?

"We need an app" is one of the most common things we hear. Sometimes it's true. Often, what the business really needs is a fast website, or a web app that works in the browser without anything to download.

A website is enough when…

• People mainly need information, prices and a way to contact you.
• Customers visit occasionally rather than daily.
• You want to be found on Google.

A web app makes sense when…

• Customers log in to do something: book, track orders, request quotes, manage accounts.
• Your team needs a system: a dashboard, a portal, a booking manager.
• You want it to work on any phone or computer without app store approval.

Our own products, Runnit and DriverRate, are web apps for exactly these reasons.

A mobile app makes sense when…

• People use it often, ideally daily.
• You need phone features like push notifications, the camera or GPS in the background.
• Being in the app store matters to your customers.

Start with the problem

Write down what customers or staff need to do, step by step. That list tells you whether you need a website, a web app or a mobile app far better than any trend. If you're not sure, WhatsApp us the list and we'll give you an honest recommendation.